Clear care begins before the first session.

Good Faith Estimate

If you do not have insurance or choose not to use insurance, federal law generally gives you the right to receive a written Good Faith Estimate of expected charges before scheduled care or upon request. Keep the estimate so you can compare it with later bills.

Read the official CMS Good Faith Estimate guide ↗

Insurance and financial consent

Insurance participation is not a promise that a plan will cover a specific clinician, diagnosis, CPT code, telehealth service, or couples session. Before services begin, ask for verification of benefits and review your deductible, copay, coinsurance, authorization requirements, and coverage limitations. The client remains responsible for charges not paid by insurance according to the signed financial agreement.

Telehealth and location

At every telehealth session, you must be physically located in California and provide your current location and an emergency-contact plan. Telehealth risks, benefits, privacy limitations, backup communication method, and emergency procedures are addressed during informed consent.

Technology and AI transparency

Love, in Practice does not send assessment answers to a generative AI model and does not place results in a clinical record. It uses a disclosed scoring formula for educational reflection. If AI or another external technology were ever proposed for clinical care, its purpose, risks, limits, data handling, alternatives, and consent would need to be addressed separately before use.

Privacy and informed consent

Before treatment, prospective clients receive the applicable privacy notice, practice policies, fee information, limits of confidentiality, mandated-reporting information, supervision disclosure, telehealth consent, and clinical informed-consent documents. This website does not replace those materials.

Crisis and relationship safety

For immediate danger call 911. For U.S. crisis support, call or text 988. For intimate-partner violence support, contact the National Domestic Violence Hotline at 800-799-SAFE (7233), text START to 88788, or visit thehotline.org.